Fixed-scope offer · Revenue Leakage Audit
Revenue Leakage Audit: find the revenue your NetSuite isn't billing.
Revenue assurance for NetSuite. I reconcile your contracts, subscriptions, billing schedules and projects with what was actually invoiced, then rank every gap by value — with the evidence to recover it and the controls to stop it happening again.
1Is it right for you?
Revenue leaks quietly in any business with contracts and recurring billing. It's worth checking if:
- You bill from contracts, subscriptions or recurring billing schedules
- Prices rise each year through uplifts or indexation
- Some customers pay for usage above an allowance
- You bill time and materials on projects
- Billing schedules or renewals are set up by hand
- Credit notes and write-offs are frequent
2What I check
Every finding is calculated from your NetSuite data with transparent rules, so each one can be traced back to the contract and invoice lines behind it. No guesswork.
Missed billing periods
- Contract or billing-schedule periods that were never invoiced
Uplifts not applied
- Annual price increases or indexation agreed in the contract but not billed
Usage and overage
- Usage above the contracted allowance that wasn't charged
Renewals
- Renewed contracts not invoiced, or still invoiced at the old price
Discounts
- Expired or one-off discounts still being applied
Unbilled time and expenses
- Approved time and expenses on time-and-materials projects that were never billed
Orders not invoiced
- Fulfilled sales orders and delivered services with no invoice
Credit notes and write-offs
- Credits and write-offs raised without approval or a clear reason
Pricing below agreed rates
- Sales below agreed price levels without an approved exception
Revenue versus billing
- Revenue recognised without matching billing, and billing with no revenue plan
3What you receive
Findings register, ranked by £
Every gap with the customer, contract, period, amount expected, amount billed and the evidence.
Executive summary
Total leakage, the amount recoverable now, and the root causes behind it.
Recovery plan
Which invoices to raise, which credits to correct, and how to approach each customer.
Control fixes
The configuration, workflow and exception-report changes that stop each leak from recurring.
Optional ongoing monitoring
A monthly check so new gaps are caught in weeks, not years.
4What the deliverables look like
Illustrative sample with fictional data.
5Plan and timescale
- Before we start
Free scoping call
30 minutes on how you bill, where contracts live and which period to audit. You then receive the fee and dates in writing.
- Week 1
Data and rules
Contracts, billing schedules, invoices and projects extracted, and the reconciliation rules agreed with finance.
- Week 2
Reconcile and validate
Gaps calculated, false positives removed with finance, and evidence assembled for each finding.
- Week 3
Report and recovery
Findings register, recovery plan and control fixes delivered in a workshop with your finance team.
Smaller audits with a single billing model usually finish in two weeks.
6What I need from you
- A read-only NetSuite role with access to customers, contracts, billing schedules, invoices and projects
- Access to contracts held outside NetSuite, or an export of their key terms
- A finance contact to confirm findings during week 2
7Who does the work
Every offer is delivered personally by Raja Saqib, a certified NetSuite consultant and CIMA-qualified accountant with more than 15 years of NetSuite implementation, integration and project recovery work, from start-ups to FTSE 250 and NASDAQ-listed groups.
SuiteHeroes is an independent NetSuite consultancy based in London, working with clients across the UK and worldwide. You deal with the consultant doing the work from the first call to the final report.
See my NetSuite experience → Read the case studies → All NetSuite consulting services →
8Common questions
What if you don't find much?
Then you have independent evidence that billing is complete, and the controls review still strengthens your process for the future.
Do you contact our customers?
No. You decide how to recover each amount. I prepare the evidence and recovery plan so your team can act on it.
Is this a statutory audit?
No. It's an operational revenue assurance review, not a statutory or external audit.
How does the success fee work?
Instead of a fixed fee, the fee is linked to the revenue you recover. The basis is agreed in writing before any work starts.
How much revenue is slipping through?
Book a free 30-minute call to scope a Revenue Leakage Audit.